Small Slights, Big Consequences: The Power of Everyday Incivility | John O'Brien | TEDxTufts

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In his TEDxTufts Talk, John O’Brien explores the hidden impact of everyday incivility starting with a personal experience of rudeness. He talks about his professional journey dealing with incivil colleagues and environments that made him doubt his ability as a professor. Not only does incivility impact people on a personal level, but it also hurts companies, monetarily and society as a whole which John explores through various statistics described in Christiane Porath’s book He introduces a simple and actionable framework: BAM (Breathing, Active Listening, Mindfulness) offering practical tools to interrupt the cycle. In a culture where everyday rudeness feels increasingly normalized, John challenges us to choose civility and become everyday superheroes in our interactions. John M. O'Brien, Ph.D. is a clinical psychologist, author, and expert in civility and interpersonal communication. Dr. O'Brien is dedicated to promoting kindness, mutual respect, and healthier relationships in both p

Tags: Empathy, English, Mindfulness, Psychology, Self improvement, Social Interaction, Social Sciences, TEDxTalks, [TEDxEID:67526]