Pressure mounts on air traffic boss as passengers 'unlikely to get compensation' for delays

By ITV News

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Passengers are "unlikely to get compensation" for being affected by an air traffic control issue which resulted in more than 1,300 cancelled flights, an aviation regulator has said. Travellers continued to experience hours-long delays and cancellations on Wednesday due to a NATS system technical fault on Tuesday. A Civil Aviation Authority (CAA) spokesperson said they understood passengers have experienced "significant disruption and frustration" and the "impact this has had on their travel plans". However, they said: “We consider that disruption caused by the NATS outage is likely to be considered the result of ‘extraordinary circumstances’ under passenger rights rules. Transport Secretary Heidi Alexander told MPs on Wednesday that the air traffic control fault was "not unavoidable" and called for an independent review into the issue. Addressing the House of Commons, she said "tough questions" need to be asked about the incident. Earlier on Wednesday Alexander met the under-press

Tags: air traffic, flights, airport, cancelled flight, delayed, heathrow, gatwick, manchester airport