We Talk: Belarusian vlogger shares how Beijing's 12345 hotline makes a difference
By CGTN
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📺 Subscribe to our YouTube channel and stay updated with our latest analysis and interviews:👇 https://www.youtube.com/channel/UCgrNz-aDmcr2uuto8_DL2jg 👈 This year's Beijing Forum on Swift Response to Public Complaints will be held on October 12 and 13 at the China National Convention Center in Beijing. The core concept is "People's City, Better Life," with a focus on topics such as modernizing digital and intelligent technologies in cities and strengthening urban governance. How are different cities exploring more timely and efficient ways to respond to residents' everyday concerns? Recently, CGTN collected a wide range of questions from people around the world about China's "Swift Response to Public Complaints" system and invited foreigners who have lived in China for a long time to share thoughts and experiences. Ekaterina Kaligaeva is a Belarusian vlogger who has lived in Beijing for eight years. She has witnessed how the city's 12345 public service hotline helps residents navi
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