How China is making urban governance more responsive and efficient
By CGTN
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From handling around 200 million public requests to offering Chinese insights for global urban governance, how does Beijing address millions of residents' complaints efficiently? At the 2026 Beijing Forum on Swift Response to Public Complaints, global experts explored how the 12345 hotline is helping reshape modern urban governance. CGTN's Pablo Chen spoke with several international experts to hear why China's approach works and how its experience could contribute to urban governance worldwide. 📺 Subscribe to our YouTube channel and stay updated with our latest analysis and interviews:👇 https://www.youtube.com/channel/UCgrNz-aDmcr2uuto8_DL2jg 👈 Download our APP on Apple Store (iOS): https://itunes.apple.com/us/app/cctvnews-app/id922456579?l=zh&ls=1&mt=8 Download our APP on Google Play (Android): https://play.google.com/store/apps/details?id=com.imib.cctv For more: https://www.cgtn.com/video Most watched videos: Impossible Challenge: 30 seconds to count banknotes BLINDFOLDED h
Tags: CGTN, News, China, China news, Breaking news, Current news, Chinese news, CGTN NEWS, CGTN Live, Live CGTN
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